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Updated: 19 min 41 sec ago

Liquidware enhances performance, integrates ServiceNow in 6.5 Stratusphere release

Tue, 2020-11-24 11:59
The Stratusphere experience monitoring and diagnostics solution also gets many new metrics provided from endpoints, and a new API Builder.News Link: Liquidware enhances performance, integrates ServiceNow in 6.5 Stratusphere release Related Product: Stratusphere UX

Liquidware Releases Stratusphere UX v6.5 - Now Available on All Major Cloud Marketplaces

Sun, 2020-11-22 21:29

New version also includes performance enhancements and expanded work from home metrics, including critical security visibility

CHICAGO, IL. - November 23, 2020 - Liquidware, the leader in adaptive workspace management, today announced the latest version of Stratusphere UX 6.5 is now generally available. Liquidware also announced Stratusphere UX is the only end user experience monitoring and diagnostics product certified by and available from all the major Cloud marketplaces, including Amazon AWS, Google Cloud Platform, and Microsoft Azure Marketplaces.

Certified for all Major Cloud Platforms

Stratusphere UX assembles the critical metrics needed to allow users to assess their legacy workspaces as a baseline to determine the best cloud provider and best tier to support their workloads. The solution gathers and provides key user experience metrics to support design of desktop images and infrastructure for all major cloud platforms. Key diagnostics ensure that the highest fidelity desktops are provided to users based on their requirements, whether routine task, or more complex knowledge or power users. Stratusphere UX is available from Amazon Marketplace, Google Cloud Platform and Microsoft Azure.

Significant Performance Improvements

The 6.5 version of the solution includes upgrades of CentOS from v6 (which will end of life in November) to v8. Additionally, the Postgres database has been upgraded to v12. These updates, as well as new efficiencies in API calls, have nearly doubled the speed performance in inspectors and data retrieval.

Security and Machine Health Metrics for Work from Home

New detailed Security and Machine Health metrics have been added to Stratusphere 6.5 too. Many companies are relying on Work From Home programs for which workers are using their own personal devices. Personal devices often have questionable Security controls in place. Therefore, it is critical to have insight into how well they are protected. Stratusphere UX 6.5 now includes detailed metrics on Firewall status, OS updates, Credential/Device Guards, Secure Boot/Secure Storage status, as well as Antivirus and AntiSpyWare updates and more.

New API Builder is GA

API Builder v2 is out of beta and is now GA in v 6.5. This version includes significant enhancements over the previous including:

  • Easily pick related metric column groups to mirror existing ADVANCED > INSPECTORS views
  • Ability to import, save, tag favorites, and maintain history of API calls
  • Improved navigation with NEW, SIMPLE/EXTENDED, COPY, & LAUNCH options
  • Enabling the AUTO-RESOLUTION option allows end users get updates to the API Call automatically. Added support for internationalization, i.e. support for multiple languages
ServiceNow Integration

Stratusphere UX has received certification with ServiceNow, and is now available in the ServiceNow Store. Certification by ServiceNow is only granted to apps available in the Store and signifies that Stratusphere UX has successfully completed a set of defined tests focused on Now Platform security, compatibility, performance, and integration interoperability. The certification also ensures that best practices are utilized in the design and implementation of Stratusphere UX with ServiceNow by enabling joint customers and partners to easily integrate detailed Stratusphere UX (User Experience) workspace metrics directly into ServiceNow’s industry leading interface.

"In these trying times, we continue to innovate and provide our customers with even greater insight into their desktop environments, particularly for remote working," stated Jason E. Smith, VP Products and Solutions at Liquidware. "We also continue to work with our eco-system partners, such as ServiceNow and the major Cloud platform providers, to ensure customers can deploy their desktops on whichever platform, or platforms, best suit their business needs."

Stratusphere UX is available from Amazon Marketplace, Google Cloud Platform and Microsoft Azure.

Further information can be found here https://www.liquidware.com/products/stratusphere-ux

    About Liquidware

    Liquidware is the leader in adaptive workspace management solutions for Windows desktops. The company’s products encompass all facets of management to ensure the ultimate user experience across all workspaces – physical, virtual, DaaS or in the cloud. Enterprises across the globe utilize Liquidware solutions to dramatically decrease time spent managing desktops, while delivering increased security, flexibility and scalability. Supported platforms include Microsoft physical, WVD (Windows Virtual Desktop), and RDS desktops, Citrix Desktops, VMware Horizon View, Amazon WorkSpaces (AWS), and Nutanix Xi Frame. Liquidware products are available through a global network of partners. For more information, visit www.liquidware.com or follow on Twitter @Liquidware.

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    Liquidware Receives Application Certification from ServiceNow

    Mon, 2020-11-16 22:05

    Stratusphere UX Integration Kit available from Liquidware qualified partners.

    CHICAGO, IL. - November 17, 2020 - Liquidware, the leader in adaptive workspace management, today announced that its end user experience monitoring solution, Stratusphere UX has received certification with ServiceNow, and is now available in the ServiceNow Store. Certification by ServiceNow is only granted to apps available in the Store and signifies that Stratusphere UX has successfully completed a set of defined tests focused on ServiceNow Platform security, compatibility, performance, and integration interoperability. The certification also ensures that best practices are utilized in the design and implementation of Stratusphere UX with ServiceNow by enabling joint customers and partners to easily integrate detailed Stratusphere UX (User Experience) workspace metrics directly into ServiceNow’s industry leading interface.

    The Stratusphere UX Integration Kit for ServiceNow is available now from qualified Liquidware partners. The kit provides ServiceNow customers with an intuitive approach to truly integrate rich user experience data from Stratusphere UX directly into ServiceNow. Customers leveraging the Integration Kit can also easily customize their ServiceNow experience to include Stratusphere UX data that is unique to their operations, providing significant Information Technology Service Management (ITSM) benefits and ROI.

    Commenting on the news, J. Tyler "T-Rex" Rohrer, co-founder and head of alliances, Liquidware said, "Our new integration kit enables Stratusphere UX metrics to be seamlessly integrated with the ServiceNow platform to provide detail-rich reports. Time-based and comprehensive Stratusphere UX metrics add key visibility for help desk ticket support, enabling staff to provide faster resolution to issues."

    Stratusphere UX is Liquidware’s user experience monitoring and diagnostics solution for physical, virtual and cloud-based workspaces. It provides diagnostics and drill down; performance validation and optimization; baselining and onboarding of users; and operations and first-tier support.

    "The ability to offer our customers an enhanced solution for our ServiceNow practice with this integration is hugely compelling," stated Andy Whiteside, CEO and President XenTegra – a key Liquidware partner with a dedicated ServiceNow practice. "We look forward to working with Liquidware in bringing to market this advanced integration solution."

    More information can be found at https://www.liquidware.com/products/stratusphere-ux/servicenow

    About Liquidware

    Liquidware is the leader in adaptive workspace management solutions for Windows desktops. The company’s products encompass all facets of management to ensure the ultimate user experience across all workspaces – physical, virtual, DaaS or in the cloud. Enterprises across the globe utilize Liquidware solutions to dramatically decrease time spent managing desktops, while delivering increased security, flexibility and scalability. Supported platforms include Microsoft physical, WVD (Windows Virtual Desktop), and RDS desktops, Citrix Desktops, VMware Horizon View, Amazon WorkSpaces (AWS), and Nutanix Xi Frame. Liquidware products are available through a global network of partners. For more information, visit www.liquidware.com or follow on Twitter @Liquidware.

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    Windows 10 Desktops in the Cloud – Performance achievement unlocked!

    Thu, 2020-11-05 11:31
    We are on a continued path to migrated workloads in the cloud and Windows 10 desktops are part of this trajectory. How do we make sure that we deliver “in-the-office” performance to our enterprise users at home and leverage Windows 10 desktops in the cloud?News Link: Windows 10 Desktops in the Cloud – Performance achievement unlocked!Related Product: FlexAppProfileUnityStratusphere UX

    Enhancing Enterprise Security and Productivity via Digital Experience Monitoring (DEM)

    Mon, 2020-10-12 12:25
    As part of the Digital Experience Monitoring - Telco's Next Gamechanger' campaign, The Fast Mode spoke to J. News Link: Enhancing Enterprise Security and Productivity via Digital Experience Monitoring (DEM)Related Product: FlexAppProfileUnityStratusphere UX

    Liquidware Achieves AWS Digital Workplace Competency Status

    Thu, 2020-10-01 12:38

    The company supports AWS cloud workspaces for anywhere, any time on any device productivity.

    CHICAGO, IL — Oct. 1, 2020 — Liquidware, a leader in adaptive workspace management, today announced it has achieved Amazon Web Services (AWS) Digital Workplace Competency status. This designation recognizes that Liquidware has demonstrated deep experience helping customers build a digital workplace on AWS to free end users from the office, allowing them to work securely on virtually any device, from anywhere, at any time.

    The AWS Digital Workplace Competency helps customers find highly specialized AWS Partner Network (APN) Partners offering solutions on AWS that help them effectively support remote workers and business continuity with end-to-end Digital Workplace in the cloud. APN Technology Partners achieving this newly unveiled AWS Competency provide features that help reduce security risks and meet compliance requirements while allowing customers to effectively support remote workers and implement business continuity plans.

    Achieving the AWS Digital Workplace Competency differentiates Liquidware as an APN member that possesses deep domain expertise in one or more of the following core categories – Endpoint Management, Application Management, and/or Collaboration Platforms.

    "Liquidware is proud to be one of the first AWS Partners to achieve AWS Digital Workplace Competency status," commented J. Tyler Rohrer, co-founder and Director of Strategic Partnerships, Liquidware. "AWS has proven, in deployment after deployment, to have a true enterprise class portfolio of cloud desktop and applications solutions. We are honored to be a supporting cast member."

    "A large customer that we’ve recently brought on to Amazon WorkSpaces was experiencing some performance issues. With Liquidware we were able verify and identify the issues, which resulted in the users needing to move to the next tier of Amazon WorkSpaces. The users now get the best possible experience from our hosted solution," said Joe Bewley, Senior Advanced Windows Engineer, Naviga.

    AWS is enabling scalable, flexible, and cost-effective solutions from startups to global enterprises. To support the seamless integration and deployment of these solutions, AWS established the AWS Competency Program to help customers identify Consulting and Technology APN Partners with deep industry experience and expertise.

    To discover more visit https://www.liquidware.com/solutions/solutions-platform/amazon

    About Liquidware

    Liquidware is the leader in adaptive workspace management solutions for Windows desktops. The company’s products encompass all facets of management to ensure the ultimate user experience across all workspaces – physical, virtual, DaaS or in the cloud. Enterprises across the globe utilize Liquidware solutions to dramatically decrease time spent managing desktops, while delivering increased security, flexibility and scalability. Supported platforms include Microsoft physical, WVD (Windows Virtual Desktop), and RDS desktops, Citrix Desktops, VMware Horizon View, Amazon WorkSpaces (AWS), and Nutanix Xi Frame. Liquidware products are available through a global network of partners. For more information, visit www.liquidware.com or follow on Twitter @Liquidware.

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    14 Smart Ways To Keep Your Dev And Sales Teams On The Same Page

    Wed, 2020-09-02 11:09
    In a tech company, the people selling your product usually aren’t the same ones who developed it. Your sales numbers and customer retention can significantly decline if the members of your sales team don’t fully understand your product’s capabilities and functionality. They may under-promote it, leaving out key details that could close the deal, or make unrealistic promises about the product, leaving new customers disappointed and more likely to move on.News Link: 14 Smart Ways To Keep Your Dev And Sales Teams On The Same PageRelated Product: FlexAppProfileUnityStratusphere UX

    Work From Home Series: Liquidware and Stratodesk

    Mon, 2020-08-24 13:46
    We discuss these questions and more in the second video in our new work from home series!News Link: Work From Home Series: Liquidware and StratodeskRelated Product: FlexAppProfileUnityStratusphere UX